Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already under-way. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, under-way. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.
Conditions must be met before We can refund the amount for an item. We also offer partial refunds if conditions for a full refund is not met. Also note that some of our items are non-refundable. You should also call or email our Customer Services and one of our customer representatives will be glad to clarify for you.
We only allow a complete refund for items that have problems caused by We. And the damaged items not caused by We can not warrant a full refund. If the returning package doesn't include all the accessories and parts it was shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.
Usually We can and will offer complete and partial refunds on most of the items. However, some items on We might have special conditions and might be non-refundable. When the package finally returns to our office, we will examine the item and offer a complete refund if the above required conditions is met. If there are missing parts or accessories, we can offer a partial refund depending on the item condition. All packages that warrant a complete and partial refund are for the cost of the merchandise only and do NOT include shipping and handling charges. All We items have 7 days (from customer receiving the package to the customer contacting us) before being non-eligible for complete and partial refund. We reserve the right to issue a 20% restocking fee based on the condition and specification of the item.